Dialer Console

On deck

0 remaining

Call tape

00:00 total

standby

—

No contact selected

Pick someone from the queue or type a number

00:00

Standby

Wrap up

Drop a voicemail

Plays the greeting into their line and frees you to move on.

Outcome

Call notes Schedule a callback

This contact

No history yet.

New campaign

Campaign name

Caller ID Daily dial target

Import contacts

Paste CSV with a header row. Recognized columns: name, phone, company, email, city, state, timezone, notes. Phone is the only one required.

Contacts in this campaign

Name	Number	Company	Location	Attempts	Last outcome	Status

Do not call list

Filter

Outcome

Range

Started	Contact	Number	Dir	Ring	Talk	Wrap	Outcome	VM	Agent	Notes

Window

Agent

—

Last refresh

Dials by hour

Outcome mix

Daily volume

Agent leaderboard

Connect rate by hour

Best time to reach people

Connect rate by weekday and hour block

Supabase

Not connected

Project URL Anon key

Email Password

Run dialerschema.sql in the SQL editor first. Keys are stored in this browser only.

Twilio Voice

Not connected

Token endpoint Outbound caller ID Microphone

The endpoint returns a Voice access token tied to a TwiML app. Setup steps are in edgefunctions.md.

Voicemail greetings

Drop endpoint Name this greeting

Keep it under 30 seconds. Say your name, company, why you called, and your callback number twice.

Or upload a file Or link one

Saved greetings

Dialing behavior

Wrap up seconds Power dial delay

Ring timeout seconds Max attempts per contact

Earliest local call time Latest local call time

Agent name shown on reports

Block calls outside local hours Auto advance after wrap up

Outcomes

Outcomes drive every metric on the wallboard. Contacted counts toward connect rate, won counts toward conversion.

Data